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CTP Citizens’ Jury

As part of the ReThink CTP campaign, RACQ will initiate a CTP Queensland Citizens' Jury. This is an independent process of engagement, which asks community members to come together for a period of time to consider information about Queensland’s CTP Scheme, discuss and deliberate the subject at length and arrive at a shared view on the way forward.

The Jury will be asked to consider how our motor injury insurance scheme could be improved, to better support people injured on Queensland roads, now and into the future.

The Jury will be invited to recommend improvements to the scheme, with consideration given to:

  • Cover:
    Who should the CTP scheme help after a crash?
    How should the scheme respond to future changes in how we move about and new technology?
  • Benefits:
    What support should the CTP scheme provide an injured person?
  • Cost Trade-offs:
    Given there are inevitable trade-offs needed to balance cover and benefits with cost of premiums, if you think the CTP scheme in Queensland needs to change, what do you believe the priorities are?
  • Navigation:
    What improvements could be made to the way the scheme supports injured people to navigate through the claims process?

Is the Citizens’ Jury independent of RACQ?

While the ReThink CTP campaign is an initiative of RACQ Group, we appreciate we are a key stakeholder in the existing scheme with our insurance business being a licensed CTP provider in Queensland.

Consequently, the Citizens’ Jury program will be separately facilitated by external consultants democracyCo; and the process audited by PricewaterhouseCoopers.

A representative sample of Queenslanders from across the state will be invited to form the Queensland CTP Citizens’ Jury.

The Jury journey, process and evidence provided to the jury will be available to the general public via this website.

What is a Citizens’ Jury?

Decision-making about complex problems is often dominated by experts and special interest groups, with processes that don’t encourage the participation of the general public.

Citizen Juries are one way to address this, by incorporating the views of the community into decision-making.

They have been so named because of their apparent similarity to a legal jury.

However, in many ways Citizen Juries are distinctly different to a legal jury. They do not pitch different sides against one another, nor do they seek to find a guilty or not guilty finding; instead they rely on reaching a broad consensus among jury members around a series of recommendations after consideration of diverse views.

In another difference to a jury in a court of law, Citizen Juries can incorporate into their deliberation’s values, ethics, societal norms and trade-offs. This helps to enrich their decision making, and arrive at sensible, logical outcomes.

Citizen Juries typically result in considered and moderate recommendations that successfully blend competing claims and help reconcile antagonistic groups.

Special characteristics of the Citizens’ Jury process

Random Selection of Jury pool: The members of the Jury pool are randomly selected using polling techniques.

Representative: Jurors are carefully selected through a process of random stratification to ensure they broadly represent the diversity of the community involved.

Informed: Witnesses provide information to the Jury on the key aspects of the issue. Witnesses present a range of perspectives and opinions. The Jury engages the witnesses in a dialogue to guarantee all questions are answered.

Impartial: It is important witness testimony is carefully balanced to cover all sides of the issue but that the witnesses and information is also trusted by the Jury members.

Deliberative: The Jury deliberates in a variety of formats and is given time to ensure all of the jurors’ opinions are considered.

SOURCE: https://jefferson-center.org/wp-content/uploads/2012/10/Citizen-Jury-Handbook.pdf 

ReThink CTP is an initiative of RACQ